Case study
Trexin IDR SaaS Platform for No Surprises Act Compliance
Trexin's own SaaS platform manages the federal IDR process under the No Surprises Act end to end, built on a solution already proven in production at a healthcare payer.
Our work in Independent Dispute Resolution (IDR)
Selected case studies, perspectives, and events in Independent Dispute Resolution (IDR).
Case study
Improving IDR Dispute Processing & Automation
Facing roughly 12,000 dispute emails a month under the No Surprises Act, a health insurer asked Trexin to overhaul IDR processing. The withdrawal process alone saved about $100k a month, and win rates climbed as high as 32%.
Perspective
Winning the IDR Battle: The Optimal Offer Strategy
A data-driven look at IDR offer strategy under the No Surprises Act, why the long-standing 1:1 offer-to-QPA playbook is losing ground, based on the 2023 CMS dispute data, and how payers should adapt.
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